British Citizens Abroad: FCO Help to Return Home

Part of the debate – in the House of Commons at 1:21 pm on 24th March 2020.

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Photo of Helen Hayes Helen Hayes Opposition Whip (Commons) 1:21 pm, 24th March 2020

I have constituents trapped in New Zealand, Bali, the Philippines and Peru. Some have understood only the message that their local embassy is closed. Others are still being told to contact their airline or their insurer, when, at this point in time, the Foreign Office is the only place that can help them. Even in Peru, where I understand that good work is taking place, my constituents are dismayed at the lack of communication on the internal travel arrangements that need to be made to get them to Lima. May I urge the Foreign Secretary to look again as a matter of urgency at the quality of communication that his Department is providing to people who are very, very distressed?