I reassure the hon. Lady that the Foreign Secretary is, as I said earlier, taking this issue with the greatest seriousness. It is a little unfair to pick on one example of an offhand comment and assume that that is the general way consulates behave. Consulates are deeply stretched because of the numbers involved and the nature and unexpectedness of this crisis. Dare I say it that all of us have come to realise the seriousness of this crisis over time, so some replies are getting better as time goes on and the necessity becomes clearer. The Foreign Secretary is certainly working very hard on this issue.