Last Thursday, in the dead of night, the Prime Minister made a secret visit to Kettering General Hospital. There was no media entourage. This was no photo call; he had come to listen. He listened to staff. He listened to patients, and he left at 3.30 am. One patient said, “I thought Boris was a bit of a dopey bloke, who doesn’t really know what’s going on, but he was a lovely bloke and actually caring to all other patients.” Prime Minister, what did you learn from your listening visit?