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Thomas Cook Customers

Part of the debate – in the House of Commons at 1:24 pm on 5th November 2019.

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Photo of Andrea Leadsom Andrea Leadsom The Secretary of State for Business, Energy and Industrial Strategy 1:24 pm, 5th November 2019

It has been a difficult time for all those affected whether they were customers on holiday, customers who had paid for a holiday but not yet taken it, or employees and those in the supply chain. The Government have sought to tackle all those issues as far as we are able to do so. The hon. Gentleman will be aware that the ATOL scheme is designed to provide refunds and repatriation costs that arise from a failure of a company such as Thomas Cook. Many of those who have suffered financial loss will be able to claim through ATOL or, indeed, through a credit card provider if their holiday has not yet been taken.