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Independent Complaints and Grievance Scheme

Part of House of Commons Commission – in the House of Commons on 31st October 2019.

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Photo of Tom Brake Tom Brake Liberal Democrat Spokesperson (Exiting the European Union), Liberal Democrat Spokesperson (Duchy of Lancaster)

Good progress is being made on implementing the independent complaints and grievance scheme, and on the recommendations by Dame Laura Cox and Gemma White, QC, to improve the working culture of the House. Complainants with non-recent cases, and former members of the parliamentary community who were not previously covered by the scheme, were able to access it from Monday 21 October this year. A staff group is examining options for implementing the Cox recommendation on independent determination of complaints against Members.