On a point of order, Mr Speaker. I seek your guidance. Just over a week ago, one of my constituents, who wishes not to have his name mentioned, after applying for a passport for a son who lived abroad, received a knock-back letter from the Home Office.

In the envelope with the letter was also documentation from two other citizens applying for passports. They are totally unrelated to my constituent. We have written to and emailed the Home Office and the Home Secretary’s office, and followed up on that communication, asking for an urgent response, but we have not yet had an acknowledgment, let alone a reply. All we have asked for is urgent instruction as to where to send the documents so that they can be received safely and the passport applications can be dealt with quickly and efficiently. These documents concern applications not made by people who live in my constituency, but relate to people from totally different parts of the country.

Although my constituent wishes to remain anonymous, I would also like to pay tribute to his public service attitude. Having been knocked back by the Home Office, he could have done anything he wanted with those documents, because nobody knew he had them, but he brought them to my office. I have tried to bring the fact that I now retain them on his behalf to the attention of the Home Secretary and the Home Office, but I have not yet received a response. These applications need to be dealt with urgently.