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Universal Credit: Financial Resilience

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons on 7th October 2019.

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Photo of Ruth George Ruth George Labour, High Peak

Several of my constituents have been victims of UC fraudsters, and I have written to Ministers about this on several occasions. I have now received a response to say that only

“where there is clear evidence that the claimant had no involvement in that claim” will the Department “consider re-instating legacy benefits” and consider repaying the advance that was made to them. The claimants are being asked to an interview under caution, which is incredibly intimidating, and they have no access to legal advice and support for that. What is the Department going to do to stop intimidating such victims?