Thomas Cook

Part of the debate – in the House of Commons at 2:03 pm on 25th September 2019.

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Photo of Grant Shapps Grant Shapps The Secretary of State for Transport 2:03 pm, 25th September 2019

It is hugely distressing to hear about people who are stuck. The CAA is actively monitoring anyone who calls in—the line is there, and the website is there—and even people who post on social media. If the hon. Gentleman would like to get assistance for his constituents, I will make sure that he is able to hook up with the CAA to get the message through. It should be said that I do not know his constituents’ particular circumstances, or whether they are under ATOL—in other words, whether their hotel is automatically being paid for, although it looks like it is not—but every effort is being made to bring people home. I hope the hon. Gentleman will understand that hiring 45 aircraft, when the 737 Max is out of commission and the market is therefore restricted, has made this an enormous project. Sometimes that has meant that we have had the wrong size aircraft for the number of passengers. However, the hon. Gentleman’s constituents, if they are stuck, will be given every assistance, and I think he and I can help get them that assistance.