Courts Digitisation Programme

Part of Oral Answers to Questions — Justice – in the House of Commons on 9th July 2019.

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Photo of Stephen Crabb Stephen Crabb Conservative, Preseli Pembrokeshire

When it comes to the digitisation of the probate service, the Minister should be aware that constituents are still coming to me, reporting delays of up to 10 or 12 weeks before they receive probate. They are having to negotiate automated email replies and phone lines that are too busy to handle calls. What can he say today to give relief to my constituents and others who are affected, following the death of a loved one?