Part of Exiting the European Union – in the House of Commons at on 27 June 2019.
There is no back button on the app. I have been told of a citizen who mistakenly clicked to send a hard copy rather than completing online. When he tried to remedy that, the app told him that his application was withdrawn, and that he would have to wait three months to reapply. When will the Government admit that this “computer says no” system is an embarrassment, dump it, and restore some dignity to these citizens?