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Part of Health and Social Care – in the House of Commons at on 18 June 2019.

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Photo of Seema Kennedy Seema Kennedy The Parliamentary Under-Secretary for Health and Social Care

I do not agree with my right hon. Friend that the system is rubbish. If somebody does receive a penalty charge notice incorrectly, there are procedures in place to challenge that notice. If somebody thinks they have received a penalty charge that they should not have received, they should contact the NHS Business Services Authority.