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My hon. Friend has been a champion for her travelling public. I know that because she has made this point to me on a number of occasions, both in this House and in meetings outside. On the management of the franchise, there is, as with all franchises, a performance regime that is operated through the Department for Transport. Whenever we see franchises failing in any way, we take action right away. I say what I have said to other colleagues across the House: I am impatient to see the benefits of this franchise award out there as soon as possible. Consequently, I will be making sure that we get this decision made as fast as we possibly can, and I will keep her informed of progress.