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South-Eastern Rail Franchise

Part of the debate – in the House of Commons at 5:03 pm on 23rd April 2019.

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Photo of Tracey Crouch Tracey Crouch Conservative, Chatham and Aylesford 5:03 pm, 23rd April 2019

Rail users and constituents of mine on the Maidstone East line and the Medway Valley line from Chatham are fed up with being forced to pay through the nose to use a service beset by delays, lack of information and poor-quality rolling stock. Continuous delays in deciding the next franchise provide no incentive for the current franchise holder to make any investment to improve services for those users. What can the Minister do to ensure that passengers receive the service that they pay for now rather than in the future—for which, like Southeastern’s, the timetable keeps changing?