Points of Order

Part of the debate – in the House of Commons at 3:34 pm on 1 April 2019.

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Photo of Laura Pidcock Laura Pidcock Shadow Minister (Business, Energy and Industrial Strategy) (Labour) 3:34, 1 April 2019

On a point of order, Mr Speaker. This is not Brexit-related, but it is important to my constituents. On 31 January, I wrote to the Minister for Employment about an urgent matter involving a severely disabled constituent of mine who, through natural migration on to universal credit, has been made £98 a week worse off than when on working tax credit, after she was mis-advised by officials. I did receive a response—shockingly, eight weeks later—not with a solution, but asking for more information. My constituent has been in severe hardship the whole time. Given that the Secretary of State for Work and Pensions said earlier this month that people in this situation would be fully compensated and given the huge loss to this woman—this is no criticism of the workforce—what can we do in the face of such a dysfunctional Department and a Minister lackadaisical in the face of such distress?