Universal Credit: Telephone Applications

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons on 18th March 2019.

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Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions

Any claimant may claim universal credit by telephone. Each request will be considered on its merits, through discussions between the Department and individuals to see which method of claiming is most suitable and beneficial. After those discussions, phone claims are available to any individual who wishes to proceed with one.