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Point of Order

– in the House of Commons at 2:42 pm on 6th March 2019.

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Photo of Seema Malhotra Seema Malhotra Labour/Co-operative, Feltham and Heston 2:42 pm, 6th March 2019

On a point of order, Madam Deputy Speaker. I have been contacted by residents in Camellia House in my constituency, who are distraught at being left without a lift for the last two months, which is causing great stress to many residents, and particularly those with young families or disabilities. The situation has now become more serious, with one of the residents, who has had a stroke, now being discharged from hospital. FirstPort has failed to provide any explanation for the delay or any compensation to residents. It has also failed to respond to inquiries from my office since the issue was first raised with the company on 25 January.

Madam Deputy Speaker, what advice can you give me on how to raise that matter in order to get Ministers’ attention, so that pressure can be applied to FirstPort to get the lift fixed and FirstPort can be held to account for its clear disregard for residents and their needs?

Photo of Rosie Winterton Rosie Winterton Deputy Speaker (Second Deputy Chairman of Ways and Means)

I thank the hon. Lady for her point of order and for giving me notice that she intended to raise it. I am sure we are all sorry to hear of the plight facing her constituents, but I hope she will understand that it is not a matter on which I can rule. However, she has placed her concerns on the record, which I am sure will be appreciated. As I am sure she knows, she could go to the Table Office for advice on the other ways in which she can raise that matter on behalf of her constituents.