Employment and Support Allowance: Underpayments

Part of the debate – in the House of Commons at 3:41 pm on 25th February 2019.

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Photo of John Woodcock John Woodcock Independent, Barrow and Furness 3:41 pm, 25th February 2019

The Minister is sorry and says lessons are being learnt, but where is the sense of accountability for this terrible error, which has had such a profound effect on many thousands of people’s lives? Where are the extra staff and resource coming from to sort out this problem? Which areas of the DWP’s work are being deprioritised to make this right?