Employment and Support Allowance: Underpayments

Part of the debate – in the House of Commons at 3:41 pm on 25th February 2019.

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Photo of Sarah Newton Sarah Newton The Minister of State, Department for Work and Pensions 3:41 pm, 25th February 2019

I assure the hon. Gentleman that we are absolutely focused on making the right decision the first time, but we do not force anyone to an appeal. It is up to them whether they would like a mandatory reconsideration or whether they would like to go to appeal.

On the presenting officers, we never, ever intended to send a presenting officer to every tribunal. We send them to a sample so that we can learn—[Interruption.] I am very happy to answer questions, but I would appreciate it if people did not chunter from a sedentary position, because it makes it very difficult for me to listen and respond to them in the way I am sure the hon. Gentleman would like me to. Those presenting officers are there to make sure that we are learning from where things go wrong so that we can get them right.