Courts It System

Part of the debate – in the House of Commons at 12:43 pm on 23rd January 2019.

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Photo of Lucy Frazer Lucy Frazer The Parliamentary Under-Secretary of State for Justice 12:43 pm, 23rd January 2019

It is vital that we continue to reform our courts and to take advantage of what technology offers us. We have had extremely positive reports from people who are using our online services, such as our online applications for probate, online applications for divorce and—I was in a social security tribunal this morning—online applications for social security tribunals. There is the fact that people can get updated on their social security hearing on their mobile phone, and the fact that we are now piloting the ability of a judge to email and liaise with a tribunal applicant before they get to court so that their hearing is ready, effective and useful when they get there. We of course evaluate this at each stage. Our systems are user-based and have been adapted because of the feedback we have had from users in the course of using them, but we will be evaluating the reform programme overall.