Universal Credit: Managed Migration

Part of the debate – in the House of Commons at 12:51 pm on 8th January 2019.

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Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions 12:51 pm, 8th January 2019

My hon. Friend raises an important point. We talk about stakeholders. We held an event for 70 stakeholders in October. We are working on work streams with stakeholders looking at how to create a successful claimant experience, what the role of delivery partners and external organisations might be in migration, how we communicate and engage with claimants, and how we identity and support our most vulnerable claimants. That work is going on right now. We will continue to do that to get this right.