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Universal Credit: Transition

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons on 7th January 2019.

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Photo of Amber Rudd Amber Rudd The Secretary of State for Work and Pensions

I would ask the hon. Lady to think again about her approach to universal credit. It is doing a good job. I urge all Members who have not had the opportunity to visit their jobcentres and experience it for themselves—talk to the claimants and work coaches—and above all to compare it to the legacy benefits. If they do, they will see the confusion and complication that was there. Now, with our one simple system, it will be much more straightforward for individual claimants.