Topical Questions

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons on 7th January 2019.

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Photo of Giles Watling Giles Watling Conservative, Clacton

The local jobcentre staff in Clacton do some excellent work and should be commended. However, the Secretary of State will know—I raised this case with her a little while ago—that for various reasons one constituent was unable to access some services at the jobcentre. In the end we were able to help this man, but what more can the Department do to ensure that outreach is available so that these vital services can reach even claimants who cannot make it to the jobcentre or who, like me, have difficulty dealing with IT stuff?