Appeals against parking charges

Part of Parking (Code of Practice) Bill – in the House of Commons at 12:15 pm on 23rd November 2018.

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Photo of Pete Wishart Pete Wishart Shadow SNP Spokesperson (Constitution), Shadow SNP Leader of the House of Commons, Chair, Scottish Affairs Committee 12:15 pm, 23rd November 2018

I congratulate Sir Greg Knight on his commitment to ensuring that we have parity and fairness in private parking—it is matched only by his dexterity on the drum kit and his ability to keep time in the parliamentary rock band, MP4. This is a very fine Bill, and I will come to the code of practice on Third Reading, because it is really important that we get a better understanding of the Government’s intentions on the code of practice, which is a most important feature.

I support the right hon. Gentleman on new clause 1 and the subsequent amendment. It is very important to ensure that we get clarity on the appeals process. He is right that we are not covered by POPLA in Scotland. If a car parking operator is part of the independent parking community, we can appeal to the Independent Appeals Service, but that leaves a rather big gap in the opportunities in Scotland to appeal against some of these parking restrictions.

The right hon. Gentleman will know my interest in all this. The city of Perth is totally plagued by private parking companies, making life a misery for my constituents and the many people who come to visit that beautiful city. It is important that we get the Bill done and address this issue. On appeals, a member of staff who works in my office in Perth spends a good part of his day having to deal with complaints and assist people with appeals about the operation of parking companies in my constituency. Something has to be done. The procedure is that someone can appeal against private parking operators, but they are self-regulating. It is up to them whether they take it seriously and to make a ruling and a judgment if they think it is fair—if they think the appeal should be progressed—and then to make a response to the complainant. Clearly, that course of action is unsatisfactory.

This comes down to the British Parking Association’s set of regulations. It introduced POPLA in England and Wales several years ago, which, as I have said, does not cover Scotland. People can appeal to POPLA only if they have failed to secure a successful outcome in appealing to the private parking operator in the first place, and there is a £20 charge. I am glad that the right hon. Gentleman made it clear that the new independent appeals process that he outlines in the new clause will be free of charge. That is important, because I have seen some of these fines range to over £100—I think the top one I have seen, at the end of one of the very many threatening letters that are used by debt collection companies, was in the region of £140 to £160. The added cost of the appeal is another burden and feature that has to be endured by the hard-pressed motorist.