Universal Credit

Part of the debate – in the House of Commons at 4:33 pm on 5 November 2018.

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Photo of Esther McVey Esther McVey The Secretary of State for Work and Pensions 4:33, 5 November 2018

We have always said that we will deal with such cases. When fully rolled out, we will have up to about 8 million people here and we get it right most of the time for most of the people, but should something go wrong—and obviously something has gone wrong there—people come to their MP, which is only right, and then they bring the case to me and the Department and we get it right. But no system in the world is 100% right for 100% of people, and I apologise when it goes wrong, and then we will fight to get it right.