That is absolutely correct. First, it is a fact that there are some very, very good, very dedicated prison officers who are doing a very good job, and it is worth paying tribute to them.

One challenge that we face is that we have a lot of new prison officers, partly because we have been doing a recruitment drive—we have 3,500 more officers than we had two and a half years ago. A lot of these people have not developed the five or 10 years’ experience on the wings that are really needed to learn how to exercise legitimate authority. What can we do about that? We can improve the training courses, with a particular focus on violence before the officers arrive in the prisons; we need much more mentoring, with experienced officers alongside new officers; and we need to make sure that people own the wings again—that a particular designated officer is responsible for a particular wing. In the end, though, it is absolutely right that in some prisons—unfortunately, this is the case in Bedford—with some of the less experienced staff, they are backing off the prisoners. They do not have the confidence, experience and training. That is what we need to build up to get the right form of legitimate authority.