Topical Questions

Part of Health and Social Care – in the House of Commons at 12:00 am on 8th May 2018.

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Photo of Jon Ashworth Jon Ashworth Shadow Secretary of State for Health 12:00 am, 8th May 2018

We have seen the private sector fail—the NHS is sued by Virgin Care, patient transport contracts have to come back in-house, and Carillion collapses and cleaning contracts have to come back in-house—and now we learn that the hotline for women affected by the breast cancer screening failures is provided by Serco and staffed by call handlers who, far from having medical or counselling training, have had one hour’s training. Do not the women affected deserve better than that? Will the Secretary of State provide the resources for that phone line to be brought back in-house and staffed by medical professionals?