Competition and Consumer Protection

Part of Business, Energy and Industrial Strategy – in the House of Commons at 12:00 am on 1st May 2018.

Alert me about debates like this

Photo of Greg Clark Greg Clark The Secretary of State for Business, Energy and Industrial Strategy 12:00 am, 1st May 2018

It is important that providers of services take into account the struggles of people suffering from mental ill health or dementia. The Green Paper sets out proposals requiring that minimum standards be applied, especially for utilities. In that regard, I applaud the work of the Alzheimer’s Society, which has launched the dementia-friendly utility guide, in which several companies are participating. That will help to make sure that people who deal with vulnerable consumers can assist them with bills, booking appointments and suchlike.