Rail Franchising

Part of NHS Winter Crisis – in the House of Commons at 5:30 pm on 10th January 2018.

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Photo of Will Quince Will Quince Conservative, Colchester 5:30 pm, 10th January 2018

My hon. Friend has mentioned open access, and I agree with the points he is making. Does he agree that open access tends to produce a higher satisfaction rate among passengers and rail users?