Independent Complaints and Grievance Policy

Part of the debate – in the House of Commons at 12:06 pm on 16th November 2017.

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Photo of Andrea Leadsom Andrea Leadsom Lord President of the Council and Leader of the House of Commons 12:06 pm, 16th November 2017

Yes, I think I can give my hon. Friend that assurance. The working party is absolutely clear that we will be establishing an independent grievance and complaints procedure that will be free of interference by political parties, by individual Members or by individuals who work here in any sense. It will be independent and confidential, and it will be able to take specific action to support individuals right the way through a grievance procedure and up to the final sanction, whatever that might be. I can give my hon. Friend that absolute assurance. On his other point about training and advice for those who employ people here, or indeed for those who feel they might have a grievance and want to take advice on it, I can tell him that the working party is committed to looking at and making decisions on those items. However, it is not intended that the training and advice should form part of the grievance and complaints procedure. We recognise the need for those things, but we do not believe that they should form any part of the independent complaints procedure.