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Engagements

Part of Oral Answers to Questions — Prime Minister – in the House of Commons at 12:00 am on 11th October 2017.

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Photo of Theresa May Theresa May The Prime Minister, Leader of the Conservative Party 12:00 am, 11th October 2017

As I have explained, we have very good reasons for changing the system. Yes, the DWP has been—[Interruption.] We have been listening to concerns raised about the way in which universal credit has operated. Changes have been made; performance has improved, for example. At the beginning of this year, only 55% of people were getting their first payment on time. Now that is more than 80%. Of course there is more for us to do, and that is why the Secretary of State and the Department for Work and Pensions continue to monitor this and to ensure that performance increases. Underlying this is a need to ensure that we have a system that ensures that work pays and that people are not better off on benefits.