Topical Questions

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons at 12:00 am on 9th October 2017.

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Photo of Stephen Timms Stephen Timms Labour, East Ham 12:00 am, 9th October 2017

I am very grateful, Mr Speaker. Apart from shocking delays, Citizens Advice highlights two big problems with universal credit. One is that it is too complicated; people cannot understand it. The second is that when there is a problem, there is nobody there to help people. I am glad that the Secretary of State is meeting Citizens Advice, but will he have anything to say to them on those two specific problems?