Jobcentre Plus Offices: Closure

Part of the debate – in the House of Commons at 3:37 pm on 30th January 2017.

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Photo of Caroline Nokes Caroline Nokes The Parliamentary Under-Secretary of State for Work and Pensions 3:37 pm, 30th January 2017

As the hon. Lady will have heard me say, the vast majority of our UC claimants now access services online, and we welcome and encourage such a relationship. We have made it very clear that vulnerable claimants will be able to make claims by post in some circumstances, particularly where they find it difficult to access a jobcentre or have childcare responsibilities, and it is very important to make that distinction. The hon. Lady talked about accessibility. Where there is a difference under the ministerial criteria of more than 3 miles or of 20 minutes by public transport, we will seek to hold a public consultation, which will then feed in to our equality analysis so that we can best understand the impact on claimants.