Business of the House

Part of the debate – in the House of Commons at 11:34 am on 8th September 2016.

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Photo of David Lidington David Lidington Lord President of the Council and Leader of the House of Commons 11:34 am, 8th September 2016

Clearly, the state of affairs and the number of contract breaches described by the hon. Lady are completely unacceptable. She might want to write to the Financial Secretary, who is probably the appropriate Treasury Minister, to ensure that her constituents’ concerns are being represented directly to those Ministers dealing directly with Her Majesty’s Revenue and Customs, but it seems to me that it is the responsibility first of the HMRC senior management to manage the contract effectively and of the contractor to deliver a decent service to the hon. Lady’s constituents and everybody else’s.