Consumer Protection

Part of Oral Answers to Questions — Business, Innovation and Skills – in the House of Commons at 11:30 am on 15th March 2016.

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Photo of Yvonne Fovargue Yvonne Fovargue Shadow Minister (Business, Innovation and Skills) 11:30 am, 15th March 2016

Today is World Consumer Rights Day. The Consumer Rights Act was trumpeted as bringing a new era of simplified, clearer consumer laws. However, most trading standards services have cut their staff by at least 40% since 2010. How can consumers enforce these new rights, and how can rogue traders be brought to justice, in the light of these cuts?