Topical Questions

Part of Energy and Climate Change – in the House of Commons at 9:30 am on 19th March 2015.

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Photo of Graeme Morrice Graeme Morrice Labour, Livingston 9:30 am, 19th March 2015

An elderly constituent recently contacted me about her confusing energy bills. She had to make a payment, but the complicated bill structure meant that she had no idea how the charges had been calculated, causing her some distress. It is obvious that Ofgem’s reforms to make bills simpler, clearer and fairer have not worked. Is it not about time that the Government started to stand up for consumers and treat ordinary people fairly and honestly by ensuring improved transparency in energy bills?