Claims-handling Companies

Part of Oral Answers to Questions — Justice – in the House of Commons at 11:30 am on 17 March 2015.

Alert me about debates like this

Photo of Shailesh Vara Shailesh Vara The Parliamentary Under-Secretary of State for Justice 11:30, 17 March 2015

I agree that many people are very upset with the behaviour of those companies. In fact, millions of people are upset with what is happening. This is something that requires joined-up activity. The claims management regulator is working closely with the primary enforcement agencies at the Information Commissioner’s office and at ofcom to investigate practices and take firm enforcement action against rogue companies. The hon. Gentleman will be aware that much work on nuisance calls has already been done and that the Department for Culture, Media and Sport is leading on reforms in this area. Last year, for example, the Department published a joint action plan, involving all the relevant regulators, including the Information Commissioner’s office, Ofcom and the claims management regulator.

Ofcom

Ofcom is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.

Ofcom Web Site http://www.ofcom.org.uk