Claims-handling Companies

Part of Oral Answers to Questions — Justice – in the House of Commons at 11:30 am on 17 March 2015.

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Photo of Shailesh Vara Shailesh Vara The Parliamentary Under-Secretary of State for Justice 11:30, 17 March 2015

Tackling bad practices by claims management companies is a priority for the Department’s claims management regulator. Recent measures taken to strengthen the effectiveness regulation include tougher rules to crack down on malpractice and a new power to impose financial penalties on CMCs that break the rules. Since regulation began in 2007, the licences of more than 1,200 CMCs have been removed. Between April and December 2014, we stepped up enforcement action, with 338 CMCs being warned for poor conduct or having their licences removed.