Amendment made: 12, page 28, line 8, at end insert—
‘(3) A refund must be given without undue delay, and in any event within 14 days beginning with the day on which the trader agrees that the consumer is entitled to a refund.
(4) The trader must give the refund using the same means of payment as the consumer used to pay for the digital content, unless the consumer expressly agrees otherwise.
(5) The trader must not impose any fee on the consumer in respect of the refund.’.—(Jenny Willott.)
The explanatory statement for amendment 9 also applies to this amendment.