Amendment made: 9, page 11, line 39, at end insert—
‘(13A) A refund under this section must be given without undue delay, and in any event within 14 days beginning with the day on which the trader agrees that the consumer is entitled to a refund.
(13B) If the consumer paid money under the contract, the trader must give the refund using the same means of payment as the consumer used, unless the consumer expressly agrees otherwise.
(13C) The trader must not impose any fee on the consumer in respect of the refund.’.—(Jenny Willott.)
This amendment and amendments 10, 11, 12 and 15 require a trader to provide any refund due to the consumer without undue delay and at the latest within 14 days. They also provide that the refund must be in the same form as the original payment unless the consumer agrees otherwise and that no fee may be charged.