Energy bills are a real concern, so we are helping households with them in three ways: direct financial help, energy efficiency measures and increased competition. Direct financial help includes the warm home discount, the winter fuel allowance and cold weather payments. Energy efficiency measures are delivered in a variety of ways, but especially through the energy company obligation and the green deal. Our relentless focus on increasing competition ranges from Ofgem’s retail market review to our focus on new suppliers and making switching quicker and easier.