Let me say two things to the hon. Lady. First, we have done everything we can, and continue to do everything we can, in compliance with every international obligation. I have tried to articulate that in what I have said in the past 10 or 15 minutes. Secondly, to answer her other question, it is my understanding that the Foreign Office has arranged access to the Greek ambassador in London. Indeed, the consular department of the Foreign Office intends to accompany her to the meeting. I hope she is reassured on that point.

As I have said, we do not imagine that we get it right the whole time. I have tried to contextualise the matter and to explain to the House not only the complexity but the size of the issue. We are always asked to fund things that we simply are not funded for. No party in government or Opposition plans to change the policy—if any party did, it would be a significant change and one we should be aware of. We do everything we can within the existing guidelines, but, as I have said, we do not always get things right. We want to improve and learn from experience; we are human. In this case, we are doing everything we can.

As I have said, we continually review our consular policy, our guidance to staff and our training. As part of that, in 2014 we will evaluate the impact of the memorandum of understanding on murder/manslaughter and our internal guidance to consular staff on helping next of kin. We are making changes to our services so that they focus more effectively on the needs of British nationals. That will include better and clearer information —information is key—on local services such as lawyers and legal aid.

We are currently exploring what more we can do to build on the legal guides that Fair Trials International has developed—it has done so with Foreign and Commonwealth Office funding. For instance, we are working with Justice Across Borders and identifying pro bono legal advice providers for victims of crime overseas. That is part of a strategy to establish more partnerships with specialist organisations, which goes alongside increasing funding for those with which we already work. Finally, we have introduced flexibility in our policy on our staff translating and interpreting when British nationals need to talk to local authorities.

Therefore, after three and a half years, the Government are seizing the issue and dealing with it in a more realistic way than has perhaps been the case in the past. If the hon. Lady has any concerns, I would be more than happy for her to come to me or for her to see the Under-Secretary of State. I have come to the case fresh—I read the reports at the time, but it has not been on my desk for a long time—and have gone through it with officials in some detail today. I have a fresh set of eyes. Of course, I do not share the hon. Lady’s views—I do not represent her constituent, and I would probably have a different view if I did so—but I am convinced that we are doing everything we can. In fact, I believe we have done more than can be expected in offering to fix up a meeting between her and the Greek ambassador.

We face many challenges as we try to help victims to get justice overseas. Cases can be complex and move slowly through foreign legal systems that British nationals find hard to understand. British MPs can find them hard to understand or will not understand them. Our remit does not extend to foreign countries. Things often do not work abroad in the way we would expect them to work here. Translating what happens here to systems abroad serves no purpose because we cannot change those systems. We must operate within them.