Benefit Payment Methods

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons at 2:30 pm on 11th March 2013.

Alert me about debates like this

Photo of Iain Duncan Smith Iain Duncan Smith The Secretary of State for Work and Pensions 2:30 pm, 11th March 2013

The contract is working very well across the board at the moment. About 99% of all claimants are getting their money as required at the right time, and 95% are within 1 mile of outlets, or within 5 miles in rural areas. It is, therefore, better than the previous system and it is also cheaper. The last cheque system cost £30 million and was defrauded to the cost of about £5 million; this costs about £7 million.

Immediate responsibility for the individual mentioned by my hon. Friend lies with PayPoint and the bank. They have a responsibility to ensure that cash is available at every location. We take them to task over that and they will have to make restitution.