Long-term Unemployment

Part of Oral Answers to Questions — Work and Pensions – in the House of Commons at 2:30 pm on 11th March 2013.

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Photo of Nick Gibb Nick Gibb Conservative, Bognor Regis and Littlehampton 2:30 pm, 11th March 2013

May I ask my hon. Friend what happens when someone who is long-term unemployed rings Worthing benefits centre given its failure to return calls within even the three-hour performance target and its failure to meet the target of processing 85% of employment and support allowance payments within the target of 16 days? What action is being taken to remedy the position, and when does he anticipate that the centre will be meeting all its performance targets?