Great Western Rail Franchise

Part of Oral Answers to Questions — Transport – in the House of Commons at 9:30 am on 28th February 2013.

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Photo of Rob Wilson Rob Wilson Conservative, Reading East 9:30 am, 28th February 2013

My Reading East constituents, many of whom commute into London using the Great Western route, continually raise issues of service and cost of travel. Will my right hon. Friend assure me that the voices of the regular passengers will be listened to during the franchising process and that the interests and service needs of passengers will be fully reflected in the final franchising contract?