Silent Calls

Part of Oral Answers to Questions — Culture, Media and Sport – in the House of Commons at 9:30 am on 14th February 2013.

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Photo of Ed Vaizey Ed Vaizey The Parliamentary Under-Secretary of State for Culture, Media and Sport 9:30 am, 14th February 2013

Under the Communications Act 2003, the Office of CommunicationsOfcom—has responsibility for tackling silent and abandoned calls through its persistent misuse powers. It has an ongoing enforcement programme targeted at companies that breach those rules and can issue a penalty of up to £2 million. In the previous year, Ofcom issued fines of £810,000.