Part of Oral Answers to Questions — Business, Innovation and Skills – in the House of Commons at 9:30 am on 7th February 2013.
I understand the frustration that the hon. Lady feels. Of course, the Money Advice Service is there to provide not only debt advice, but information on a wide range of financial issues and there is place for that. She highlights the huge importance of raising the awareness of the free debt advice that is available. The new protocol that has been published today should help to do that, because debt management providers who charge for their services will have to make people aware that free options are available before they sign up. That will help people to get the advice that they need.