Home Department (Croydon Office)

Part of Oral Answers to Questions — Home Department – in the House of Commons at 2:30 pm on 12th December 2011.

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Photo of Kevin Brennan Kevin Brennan Shadow Minister (Education) 2:30 pm, 12th December 2011

One of my constituents has been trying since August, both online and by telephone, to get an appointment for any day and any time. I know that the Minister is assiduous so, rather than just listen to what his officials tell him, will he do a bit of mystery shopping and try to get an appointment, online on his home computer or by telephone, to see whether or not the system is working in practice?