What steps he is taking to ensure that users of British sign language have equal access to telecommunications services; and if he will make a statement.

We have implemented the revised EU electronic communications framework, including specific provisions relating to disability and equivalence. Ofcom has been given new powers to impose obligations with regard to equivalence on all providers through general conditions. We continue to work very closely with Ofcom and fully support its current review of relay services for deaf and hearing-impaired telecoms users, including BSL users in the UK.

Deaf Connections tells me that there is an urgent need to introduce video relay technology to create equal access to telecoms for BSL users, but as the Minister indicates, Ofcom is about to launch its 11th publication on the issue. Will he meet Ofcom to discuss the pace of progress on access to functionally equivalent telecoms for BSL users?

I can assure the hon. Lady that I take this issue very seriously indeed. It is not strictly accurate to say that this is the 11th Ofcom review. The review, which we look forward to, is being conducted in the light of the revised EU communications framework. Ofcom will publish a consultation document in the summer, but I have met Deaf Connections and constituents who lobby me on this issue, and I take it very seriously.