Housing Benefit (West Ham)

Part of the debate – in the House of Commons at 10:14 pm on 22 November 2010.

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Photo of Steve Pound Steve Pound Shadow Minister (Northern Ireland) 10:14, 22 November 2010

I am reluctant to interrupt my hon. Friend because she is making an extremely powerful case, but is she as nauseated as I am by the use of the word "customer" in that context? A "customer" is a person who makes a decision on alternatives in a market economy, so are recipients of housing benefit-those human beings-to be denigrated as "customers"?