That tendency is understood, which is why it is so important that this service has been fully tested and will work. It is important to remember that GPs themselves are asking for this, as are the SHAs and the PCTs; everyone across the NHS is saying, "This will help us." I know that the hon. Gentleman knows that if someone has the virus they should not go to their doctor's surgery, because they should be staying at home-I am sure that he promotes that approach in his constituency, as I do in mine. That is a very important, but I certainly agree about the need to reassure and give full communication.

The hon. Gentleman asked about the differences between the interim and the full service. An enhanced national pandemic flu service, based on the original flu line design, is still planned to be available by October. The key differences between the interim and the enhanced service are the following: the enhanced service will have increased functionality to provide greater verification of patients' identity against the database; it will have an automated interactive voice response function, in addition to call centre handlers; it will allow authorised health care professionals to authorise an antiviral to a patient directly, without completing the full IT assessment process; and it will have an enhanced clinical algorithm, which will include separate pathways-separate ways forward-for adults and for children, with greater flexibility to alter the assessment process.

The hon. Gentleman asked about international work, and I can confirm that the Health Protection Agency and the Department of Health are in regular contact with colleagues around the world and with international organisations, such as the World Health Organisation, to ensure that we learn all the necessary lessons about how countries are responding to the pandemic and, indeed, to pass on our own good practice and share.

Containment did not fail-

House adjourned without Question put (Standing Order No. 9(7)) .